Frequently Asked Questions
DinoCapture 2.0 for Windows
Jump to: Installation Troubleshooting Measurement
Installation
I am running as a non-administrator account; can I still install DinoCapture2.0?
An error (-5001 0x80070002) has occurred during installation. What can I do?
When do I need a driver to operate my Dino-Lite?
I get a removal message when I am installing the driver. What’s wrong?
I am installing the driver with Windows 8/Windows 10 and get an error message. What should I do?
How do I arrange a silent (unattended or automated) DinoCapture 2.0 installation?
Troubleshooting
I get a ‘Stop Working’ / ‘Runtime Error’ message while I am starting DinoCapture 2.0. What should I do?
There is no response when I open DinoCapture 2.0. What should I do?
Why doesn’t the preview window show as I open DinoCapture 2.0?
The Microtouch, LED on/off, or AE (Auto Exposure) functions does not work properly on DinoCapture 2.0. What’s wrong?
One or more camera windows are completely blackened while multiple Dino-Lites are connected to the PC. What’s wrong?
The auto-update functionality of DinoCapture 2.0 does not work. What’s wrong?
I have lost control over my Dino-Lite’s LEDs and other camera settings when updated Windows 10 OS to version 1709. What should I do?
Dino-Lite not working after Windows 10 Update
Measurement
How to Calibrate Measurements?
Depth Acquisition (DPQ) with EdgePLUS AM4917 and Edge 3.0 AM73915 Series

 
 
 
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